Privacy Policy
The privacy and security of your personal information is important to us. Earning and maintaining your trust by carefully and respectfully managing your personal information is fundamental to the way we do business.
About the Privacy Policy
This policy explains how we can collect, use, hold and disclose your personal information, as well as ensuring the quality, integrity and security of your personal information under applicable Privacy Laws.
What is personal information?
Some examples of personal information may include your:
- name;
- mailing or residential address details;
- contact details such as telephone numbers, email address, social media platform user name;
- government issued identifiers such as Tax File Number, Medicare number or Driver’s License number;
- bank account and credit card details;
- credit history, credit capacity, ability to be provided with credit or credit worthiness;
- photograph, video or audio recording; and
- sensitive information such as information relating to your health, biometric data, criminal history, racial or ethnic origin.
How we collect personal information:
We collect most personal information directly from you whether in person, on the phone or electronically:
- apply for, register your interest in, or enquire about a product or service;
- provide us with feedback or make a complaint;
- visit our websites, online banking services or use our mobile or tablet applications; and
- talk to us, or do business with us.
Personal information about third parties:
If we receive personal information about you that we do not request directly from you or from another party, we will decide whether we could have collected the information in accordance with this Privacy Policy and applicable Privacy Laws.
If we decide that we could have collected the information in accordance with this Privacy Policy and applicable Privacy Laws, we will keep the information and handle it in accordance with this Privacy Policy and applicable Privacy Laws.
If we decide that we could not have collected the personal information in accordance with this Privacy Policy and applicable Privacy Laws, we will destroy or de-identify the information if it is lawful and reasonable to do so.
Why we hold your personal details:
The main reason we collect, use, hold and disclose personal information is to provide you with products and services
How we hold your information:
Much of the information we hold about you will be stored electronically. We use a range of physical, electronic and other security measures to protect the security, confidentiality and integrity of the personal information
Access to your information correcting it:
You can request access to the personal information we hold about you. You can also ask for corrections to be made. To do so, please contact us.
Concerns & Complaints about the privacy policy:
If you have any queries or complaints about our Privacy Policy please contact us at:
National Taxi Cover
Phone: 1300593417
